Every deposit, bet slip and withdrawal on r444 aps leaves a record. This policy tells you which records we keep, the reason behind each one, how long it stays, and what you can ask us to change. It covers the website, the Android app and the live chat desk, and nothing else.
We wrote it in plain English on purpose. If a line is unclear, open live chat and ask before you register, not after. The desk runs 24/7 and the agents answer in Bangla and English.
Start with the record behind one account
When you register, r444 aps asks for your full name, mobile number, date of birth and district. That set becomes your account file. We check the date of birth to keep under-18s out, and the mobile number to send one-time codes and withdrawal notices.
- Contact details: name, mobile number, district and the language you picked for messages.
- Login data: a hashed password, device type, browser name and the IP address of each session.
- Play history: deposits, withdrawals, settled bet slips, game rounds and bonus claims.
- KYC file: a photo of your NID, passport or driving licence, sent once before your first withdrawal.
Watch payment details travel between bKash, Nagad, Rocket and Upay
Cash moves through the four mobile wallets, and sometimes a bank transfer. For each deposit we receive a transaction reference, an amount and a timestamp. That is how we match a deposit that looks late and how we spot a duplicate payment before it becomes a dispute.
The wallet companies are separate businesses with their own rules. They see your mobile number and the amount you send. They do not see your r444 aps bets, your balance or your bonus. Deposits usually land within 3 minutes, and withdrawals are sent within about 31 minutes once KYC is clear.
We keep a withdrawal trail because a payment can be queried weeks later. If you ask us why a payout was split or held, that trail is what the agent reads out to you.
Sort the four jobs your r444 aps data does
Each field on r444 aps is used for a named job. We do not collect something because it might be handy later.
- Run the account: sign-in, balance, bet settlement and bonus wagering.
- Move money safely: matching deposits, screening withdrawals, catching duplicate accounts.
- Meet our duties: age checks, KYC documents and records of complaints.
- Improve the lobby: which game pages load slowly, which menus people leave early.
We watch for odd patterns, such as one phone signing into several accounts in a day, because bonus abuse is paid for by honest players in the end. A flag never closes an account on its own. A person reads the note first, and you get a chance to explain.
Decide how much marketing you want
Bonus messages, new game alerts and SMS offers are optional. Switch them off in the account screen or tell the live chat desk, and the change applies the same day. Service messages about a withdrawal, a KYC request or a password reset still arrive, because those are part of running your account.
We do not sell your name or number to outside lists. When a partner runs a joint offer, the message comes from r444 aps and not from the partner, and unsubscribing works the same way.
Read the cookie list before you tap accept
The site sets a small number of cookies. A session cookie keeps you signed in, a security cookie notices repeated failed logins, and an analytics cookie counts page views without your name attached to them. Advertising cookies are placed only after you allow them on the consent bar.
You can clear cookies from your browser at any time. Clearing the session cookie signs you out, which is the quickest way to protect an account on a phone you share with family.
Follow the retention clock on each record type
Different records stay for different reasons. This table shows what happens to each one when its reason runs out.
| Record | Stays with us | What happens at the end |
|---|---|---|
| Account file | While the account is open, plus the window in which a payment or bet can still be disputed | Deleted, or reduced to an anonymous count |
| KYC documents | Until the identity check is finished and the review window closes | The image is released; only the result and the date stay |
| Bet and wallet history | For as long as the account is active | Kept in anonymised form for reporting |
| Chat transcripts | A rolling window, then trimmed | Older threads are removed from the queue |
| Marketing consent | Until you withdraw it | We keep proof that you opted out, so we can show we stopped |
Know which partners touch your data
r444 aps works with a short list of suppliers: the mobile wallet operators, a document-checking service for KYC, game studios such as JILI, JDB, CQ9, Red Tiger and Spribe, and the companies that host and protect our servers. Each one receives only what its job needs, and nothing more.
A game studio learns that a round was played and what it paid out. It does not receive your name, number or NID. Every supplier is bound by contract to use the data for that single job and to delete it when the work ends.
Ask us to show, correct or close your file
You can request a copy of your r444 aps data, point out a field that is wrong, withdraw marketing consent, or ask us to delete what we are not required to keep. Requests run through the 24/7 live chat desk, where your identity is already checked.
- Copy: a readable summary of the account, wallet and play records we hold.
- Correction: a misspelled name or an old address, fixed from the account screen.
- Deletion: marketing data goes straight away; account data goes once the retention window ends.
- Objection: ask us to stop one particular use and we explain what that means for your balance.
We answer privacy requests inside the same 24-hour review window we use for KYC. If a request needs longer because a payment is still open, we say so and give you the reason rather than letting the ticket sit.
Raise a privacy question at any hour
Support sits in the same chat window you use for deposits, so there is no separate form to hunt down. Say the word privacy and the agent routes you to the team that handles data requests. Keep your account number ready, because it saves a round of questions.
We do not publish an email address, and we never ask you to send documents through social media. If a page or a group claims to be r444 aps and asks for your NID or an OTP, report it through the app before you reply to anyone.
Check back when we change this page
When a new payment route, game studio or market rule arrives, this page is updated alongside the app release. The version line at the top tells you which build the text matches, so you can tell at a glance whether you are reading the current copy.
If a change gives us a new use for your data, we ask for consent again instead of slipping it into a paragraph. Older versions stay available on request through live chat.